All appointments are reserved with a credit card at the time of scheduling and a 50% non-refundable deposit is required upon booking any service with Mindful Mamas LLC. This deposit will go towards your total amount owed, which is due at the time of service. When you schedule your appointment and pay your deposit with us, you are agreeing to the policies on this page.
If you are a new client, you must complete an intake form before your first session, which can be done upon your arrival, or in advance by downloading the PDF file below. It is recommended you arrive 10 minutes early for your first appointment if you need to complete the intake form in office.
We understand that unplanned issues occur and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be cancelled at least 24 hours in advance. Your deposit will go toward the price of the service when the appointment is kept. If the service is rescheduled before the 24 hour period, the deposit will transfer to the new appointment. Cancellations within the 24 hours before the appointment will forfeit the deposit.
If you are late to your session you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedule we are generally unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled.
Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled for the same time.
Because of the time and energy we put into our services, we do not offer refunds. If for any reason you are not satisfied, please let us know and we will promptly address your concerns so that you may continue to be a satisfied client. Pre-paid appointments cancelled outside of our 24 hour policy will be issued a credit or gift card in the full amount to be used for any future services or products.
In the event that there are any additional charges outside of the standard checkout rates, it could be due to your location requiring an additional gas fee, or the complexity of your reading. For instance, complex spatial readings and cleansings that require significant work or are particularly concerning due to the existing energies in the home/space may necessitate negotiated rates. In some cases, refunds may be applicable if the situation is deemed too hazardous.
The health and wellbeing of our clients, staff, and family members is our top priority. If you currently or have recently had any respiratory, flu or cold symptoms including fever, chills, nasal drainage/congestion, sore throat, cough, muscle aches, or shortness of breath, you are you are required to reschedule your appointment for a date at least 14 days in the future. Please be cognizant that our service provider is immunocompromised. Thank you for your honesty and understanding.
Mindful Mamas LLC Intake Form (pdf)
Download